eFundi student support

eFundi is the NWU’s learning management system – a learning and teaching platform that connects registered students and lecturers online. It is here that students find course resources and complete course-related activities, such as writing tests and submitting assignments.  eFundi also serves as a communication platform on which lecturers make course announcements or post test results.     

 

NWU Student FAQ's

Do you have a question regarding eFundi? Take a look at our Student FAQ section. You will find answers to questions regarding different categories in eFundi. The categories include general questions, communication, assessment and content delivery.

 

NWU Student Tutorials

Get step-by-step guidance on how to use eFundi tools. For example, how to submit an assignment, send a message or book an appointment with a lecturer.

 


eFundi HELPDESK contact details:

 

TAKE NOTE! New campus-wide eFundi helpdesk process:
 
Log an IT-help ticket
 
  1. Follow this link: https://support.nwu.ac.za/Login/Login?ReturnUrl=%2f

  2. Log in with your CAS details

  3. Click on “Something is not working”

  4. Under the “Teaching and Learning Technology Support” heading, click on the appropriate option

  5. Complete the form. Please provide as much details as possible

  6. In case of error messages, attach a screenshot, it will help resolve the issue faster

 

Send us an email

Send an email to efundi-nwu@nwu.ac.za with as much detail as possible.
Remember to include your student number, module code and the problem that you are experiencing.

 

Phone the helpdesk

The various eFundi Helpdesk numbers below are available between 8:00 AM and 16:45 PM.

Mahikeng Campus:
018 389 2312
018 389 2447

Potchefstroom Campus:
018 299 2003
018 285 2295

Vanderbijlpark Campus:
016 910 3035
016 910 3038