eFundi student support
eFundi is the NWU’s learning management system – a learning and teaching platform that connects registered students and lecturers online. It is here that students find course resources and complete course-related activities, such as writing tests and submitting assignments. eFundi also serves as a communication platform on which lecturers make course announcements or post test results.
Do you have a question regarding eFundi? Take a look at our Student FAQ section. You will find answers to questions regarding different categories in eFundi. The categories include general questions, communication, assessment and content delivery.
Get step-by-step guidance on how to use eFundi tools. For example, how to submit an assignment, send a message or book an appointment with a lecturer.
eFundi HELPDESK contact details:
Follow this link: https://support.nwu.ac.za/Login/Login?ReturnUrl=%2f
Log in with your CAS details
Click on “Something is not working”
Under the “Teaching and Learning Technology Support” heading, click on the appropriate option
Complete the form. Please provide as much details as possible
In case of error messages, attach a screenshot, it will help resolve the issue faster
Send us an email
Send an email to email@example.com with as much detail as possible.
Remember to include your student number, module code and the problem that you are experiencing.
Phone the helpdesk
The various eFundi Helpdesk numbers below are available between 8:00 AM and 16:45 PM.
018 389 2312
018 389 2447
018 299 2003
018 285 2295
016 910 3035
016 910 3038