CTL is here to help
eFundi HELPDESK contact details:
Follow this link: https://support.nwu.ac.za/Login/Login?ReturnUrl=%2f
Log in with your CAS details
Click on “Something is not working”
Under the “Teaching and Learning Technology Support” heading, click on the appropriate option
Complete the form. Please provide as much details as possible
In case of error messages, attach a screenshot, it will help resolve the issue faster
Send us an email
Send an email to firstname.lastname@example.org with as much detail as possible.
Remember to include your staff number, module code and the problem that you are experiencing.
Phone the helpdesk
The various eFundi Helpdesk numbers below are available between 8:00 AM and 16:45 PM.
018 285 5930
018 389 2312
018 389 2447
018 299 2003
018 285 2295
016 910 3035
016 910 3038