Burglar alarms used to monitor and warn about unauthorized access to facilities or equipment. Users can apply for user codes here and need to understand that access to an alarm system bears the same risks as carrying keys to official facilities.

All technologies found in academic facilities, including (but not limited to) computers, access control, lecture broadcast- and capturing, sound, projectors/large format monitors, cameras, switching-, control- and building automation equipment, patch points, microphones etc., used to further Teaching and Learning or Research/Innovation strategies. After installation, these are supported by campus IT's.

With registration on the NWU network the user is automatically assigned data storage on a centralised storage area.

A backup process is automatically executed on a regular basis on the centralised storage area. (It is important to note that centralised storage area refers to P:\ and departmental network drives and not the C:\drives of individual people's computers.) Backup is the activity of copying files so that they will be preserved in case of equipment failure or other catastrophe.

Data can be restored on request.

Users are allocated 10GB data storage.

Mandatory in high-density buildings. Used to monitor building for signs of fire and to take appropriate action, such as alarming or automatically suppressing fire with chemicals. Note that all fire-alarm systems should be serviced 6-monthly and that OSH is responsible for these standard services. IT-ES will handle all electronic faults that are detected by these mandatory services or faults that are reported in-between.

This service provides the means to compute extensive parallelized mathematical computations on a large dataset.

The Intranet provides a space for staff collaboration.

This services provides a method to record a lecture and make it available via eFundi.  The recording includes a video of the lecturer as well as the actual presentation that was displayed during the class.

This service provides network cables.

Nextcloud is an open source, NWU hosted cloud storage solution with file share and communication capabilities. It enables you to access and sync your files, as well as communicate and collaborate.

Please note that this service is not for
databases and Groupwise archives.

This system manages the following services:

• Point-of-sale (various service providers)
• Stock management
• Fund management
• Mobile services
• External Vending

Due to the fact that we are changing over to a new system, there is currently no stock available and all telephony hardware related enquiries can be directed to Adriaan van Graan at 854370.

Provide the following:

1.  Application form,
2.  Service Manager Request,
3.  Service Billing

The service provides a user of an extension with a unique pin code(s) for billing purposes.

Pin codes can be utilised for both official and personal calls.

Provide the following:

1.  IT-Help only,

No Service Billing needed

A transfer is done from an office with a telephone socket to an office without a telephone socket, or from an analogue telephone socket to a digital telephone socket, or vice versa.

A swap is when two staff members swap offices in a department and want to keep their existing extension numbers.

Provide the following:

1.  Application form,
2.  IT-Help,
3.  Service Billing

This service allows a user to apply for an open port on the NWU Firewall.

Requests are approved or disapproved by the IT Director.

The NWU’s Firewall ensures that all internal network computers are protected by preventing any unnecessary and unauthorized network traffic to and from any internal computer connected to the NWU Network.

Central Firewall policies are maintained to grant access in exceptional cases.

The Internal Proxy Servers store or keep copies of the most requested or browsed pages or downloads and in doing so accelerates any consequential requests for the same information from the local storage.

This service provides secure printing on the NWU network printers.

Staff and Guests use the printers situated in their departments.

Students have access to printers situated in computer rooms and libraries on their campus.

Design and supply of purpose made equipment for controlling experiments and measuring/recording results or monitoring standard equipment. This is usually done in cooperation with Instrumentmakers wherever specialized mechanical components are used.

Staff members are automatically registered on the NWU network and provided with a NWU number once their record has been processed by Human Capital.

The NWU number is automatically deactivated 30 days after the resignation date as captured by Human Capital.

When staff log into the NWU network for the first time, their password is their RSA ID number or passport number.