Service
When you are new to the NWU and receive your NWU number, your password is set to your RSA ID number@Nwu, or in the case of international students, your passport number@Nwu eg 1234567890123@Nwu. You then have to change your password.
Your password expires every 90 days. This is the password you use in conjunction with your NWU# to gain access to the majority of IT services.
Service Targets
To see what login and password is required for a service, look under the "User Responsibility" column for the specific service in the IT Service Catalogue.
Staff and Students must present their NWU card when requesting a password change at the Campus IT Service Desk.
User Responsibilities
Login with your NWU# and Network password.
Use the password self-service:
- Students and Guests: for a new password (forgot password).
- Staff and Students: to change password.
OR
- Staff: Present your NWU card at Mafikeng Potchefstroom Vaal Triangle.
- Students: Present your NWU card at Mafikeng Potchefstroom Vaal Triangle.
-
Guests: Present your passport/id at Mafikeng Potchefstroom Vaal Triangle.
- Staff: Log a ticket or contact your Campus IT Service Desk.
- Students: Contact your Campus IT Service Desk.