Service

Description: 

This service provides a guest with a NWU number and password.

The guest registration is done by the hosting department.

When guests log into the NWU network for the first time, their password is their RSA ID number or passport number.

Cost: 
Free
This Service is Available to: 
Staff

Support

Operating System

Windows 7: 
Excluded
Windows 8: 
Excluded
Windows 10: 
Excluded
IOS: 
Excluded
Android: 
Excluded

Web Browser

IE: 
Excluded
Firefox: 
Full
Chrome: 
Excluded

Service Targets

Inclusions: 

Guests automatically receive access to the following services:

Additional IT Services may be requested during the registration process by the Hosting Department or with IT-Help after registration.

Prerequisites: 

Staff in the hosting department must be registered as a Creator and Approver on ITP in order to register a guest.

User Responsibilities

How to request this service: 
  • The Guest:

Contact your hosting department.

  • The Hosting Department:

Register the guest in ITP.

If the hosting department is not yet registered on ITP:
Log a ticket requesting to be registered as Creator and Approver on ITP.
Provide the following information of the person(s) who will be Creator and/or Approver:

  • Title, First Name, Initials and Surname
  • NWU number
  • Role (e.g. Creator and/or Approver)
  • Cost string
How to report a problem with the service: 

Log a ticket or contact  your Campus IT Service Desk at Mafikeng  Potchefstroom  Vaal Triangle.