Service

Description: 

This is the standard NWU Remote connection program and can be loaded on any device regardless if private property or NWU owned.

Cost: 
Free to use for end-users
This Service is Available to: 
Staff
Students

Support

Operating System

Windows 7: 
Full
Windows 8: 
Full
Windows 10: 
Full
IOS: 
Full
Android: 
Full

Web Browser

IE: 
Excluded
Firefox: 
Excluded
Chrome: 
Excluded

Service Targets

Inclusions: 

This program is only for official NWU use.

 

User Responsibilities

How to request this service: 

End-user - please ensure this program is downloaded and open, also take note of you 9-digit identifier to give to a technician who will assist. (Installation is optional, but advised, however program MUST be open)
Prospective supporters (people who want to connect to other end devices) - please request this feature using our Service Manager (https://support.nwu.ac.za) a campus technician will be in contact and advise, to better the chance for approval please do include a reasoning why.

How to report a problem with the service: 

Other Resources

Documents: 

 

 

 

Last Updated: 
2 May 2019