Service

Description: 

"eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

eduroam allows the user from participating institutions to obtain Internet connectivity when visiting other participating institutions by signing on with their institutions credentials." source: www.eduroam.org

Watch this video that explains how eduroam works.

Cost: 
Free
This Service is Available to: 
Staff
Students
Guest

Support

Operating System

Windows 7: 
Excluded
Windows 8: 
Excluded
Windows 10: 
Excluded
IOS: 
Excluded
Android: 
Excluded

Web Browser

IE: 
Excluded
Firefox: 
Excluded
Chrome: 
Excluded

Service Targets

Inclusions: 

To see if an institution is an eduroam participant, visit www.eduroam.org and click on the “Where can I eduraom" link.

To see where eduroam is available on the different NWU campuses visit Mafikeng Potchefstroom Vaal Triangle.

Exclusions: 

Staff:  eduroam doesn’t provide access to services behind the NWU firewall.  This implies that VPN will still have to be used in addition to access those services (e.g. KFS).

User Responsibilities

How to request this service: 
  • Staff & Students:
  1. Click here to download an .exe to test your eduroam connection before traveling.
  2. When visiting the participating eduroam institution, search for the eduroam SSID in the Wi-Fi list and sign-in with your NWUnumber@nwu.ac.za (e.g. 12345678@nwu.ac.za) and your Network password.
  • Guests: Search for the eduroam SSID in the Wi-Fi list and sign-in with your institution’s credentials.
How to report a problem with the service: