The strategic goal of Citrix Desktop Virtualisation (click for a quick overview) is twofold: firstly to provide convenient, anywhere, anytime access on almost any device to NWU staff and students, and secondly to extend the life of physical PC labs by offloading demanding computing tasks to a central system that is more capable than the individual workstations
Citrix allows you to connect to a Virtual Desktop from almost any recent device with internet access. Students have access to an "All-purpose Lab Desktop" with mostly the same software as can be found in the physical PC labs, while Staff have access to a "Staff Desktop" which has access to network drives.
This service is available to all staff and registered students of the NWU.
There is no after-hours IT helpdesk support available for this service.
This service is not available to guest users and contractors at the NWU.
Users must have a device with an internet connection and a modern browser (or access to their mobile app-store in the case of smartphones/tablets) to access the service.
The service can be accessed in a browser, or via a Citrix Workspace App. Please see the Getting Started document for more information on the different options.
All eligible users should be automatically provisioned for this service. Follow the Getting Started guide on this website under Documents to set up your device and get started.
Any problems experienced can be reported to your local student IT support centre.