IT Student Service Catalogue

 Computer Room Workstation Bookings

This service provides a means for students to book individual workstations in the computer rooms on campus.

Each student is able to book two one hour sessions per day seven days in advance.  The two one hour sessions may be consecutive.

 Data Storage & Recovery

With registration on the NWU network the user is automatically assigned data storage on a centralised storage area.

A backup process is automatically executed on a regular basis on the centralised storage area. (It is important to note that centralised storage area refers to P:\ and departmental network drives and not the C:\drives of individual people's computers.) Backup is the activity of copying files so that they will be preserved in case of equipment failure or other catastrophe.

Data can be restored on request.

Users are allocated 10GB data storage.

 HPC (High Performance Computing)

This service provides the means to compute extensive parallelized mathematical computations on a large dataset.


The Internet service enables the user to access the Internet from any network access point with a valid ip address on the default “web-based” network ports: 80 and 443.

FTP (File Transfer Protocol) is also allowed via the proxy.

 Laptops & Tablets

The NWU is part of a national initiative to provide laptops and tablets at affordable prices.

The laptops and tablets are moderately priced with discount on the fixed prices of some of the models.

Two suppliers have been selected (Acer and Lenovo) and each have different models to choose from.

 Network Cables

This service provides network cables.

 NWU Mobile App

The NWU Mobile App now providesa unique set of mobile tools for administrative, academic and informative purposes.

Functions include:

  • a buy tool for mobile airtime,
  • live streaming to PUKfm,
  • access to the student Newspaper,
  • official NWU news, a chat tool,
  • access to academic results,
  • campus maps as on Google,
  • help-functionality where all emergency numbers can be accessed,
  • students will also be able to check their balances of the student cards,
  • access to e-Fundi.
 NWU Templates for Postgraduates

This service provides a MS Word Postgraduate template for creating a Dissertation/Mini Dissertation/Thesis.

 NWU-Vending (VV)

This system manages the following services:

  • Point-of-sale (various service providers)
  • Stock management
  • Fund management
  • Mobile services
  • External Vending
 Password Management

When you are new to the NWU and receive your NWU number, your password is set to your RSA ID number@Nwu, or in the case of international students, your passport number@Nwu eg 1234567890123@Nwu. You then have to change your password.

Your password expires every 90 days.  This is the password you use in conjunction with your NWU# to gain access to the majority of IT services.

 PC Lab Virtualisation (Citrix)

The purpose of Desktop virtualisation (click for a quick overview) is to deliver a full on-campus Desktop experience to a user wherever they are using a computer or mobile device capable of launching a browser or installing apps. The current Desktop being delivered to students is a Lab Desktop with mostly the same software. Please check the status of applications installed on the image before use.


This service provides secure printing on the NWU network printers.

Staff and Guests use the printers situated in their departments.

Students have access to printers situated in computer rooms and libraries on their campus.

 Remote Support Software AnyDesk

This is the standard NWU Remote connection program and can be loaded on any device regardless if private property or NWU owned.

 ResNAC (Residence Network Access)

This service enables students to access the NWU Network from the pre-installed network point in their residence rooms.

 Student Laptop Support for NWU issued Laptops

This service provides laptop support for students who own laptops that was issued by the NWU during the Covid-19 lockdown.

 Student Registrations

Students are automatically registered on the NWU network and provided with a NWU number when they register at Academic Administration.

When students log into the NWU network for the first time, their password is their RSA ID number or passport number.

 WiFi (Wireless Network for Mobile Computing)

This service provides mobile access to the NWU Network.

IT Student Software Catalogue

 Afrikaans Spellchecker

This service involves the installation and provisioning of an Afrikaans spellchecker for Microsoft Office.

 Antivirus Software

Microsoft's antivirus software provides protection of Windows workstations against virus attacks and malware intrusions.  Microsoft Security Essentials is used for Windows 7 and Microsoft Defender is used for Windows 8/8.1 and Windows 10.


This service is a web-based eLearning, collaboration and research management system. It is designed to help lecturers and researchers create many different courses and project sites with varying levels of complexity.

eFundi offers a broad spectrum of features, including tools for:

  • administration,
  • assessments & assignments,
  • communication,
  • voting for your favourite lecturer (twice per year),
  • sharing resources and,
  • collaborative learning.

The Tools can be individually selected, added, or removed based on each site's specific requirements or needs.

 eFundi MOVE

eFundi MOVE is the app that provides an offline version of the eFundi platform. 

This service synchronizes the following eFundi tools to Android, IOS and Windows devices:

  • Resources
  • Announcements
  • Schedule

Alternatively see the eFundi Move Manual

 Google Drive for Students

Every student has a NWU Google drive that gives access to secure cloud storage. Access to your file,s photos, videos and more will be available anywhere.

 Office 365 ProPlus

This service provides Microsoft Office 365 ProPlus.  Enjoy a full, installed Office experience across PCs, Macs, Windows tablets and iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, 5 tablets/phones.

 Site Administration & Access Control (NWU-SAS)

This service provides administration functionality relating to access control for NWU. This includes the management of identity cards, traffic (parking), and keys.