With registration on the NWU network the user is automatically assigned data storage on a centralised storage area.

A backup process is automatically executed on a regular basis on the centralised storage area. (It is important to note that centralised storage area refers to P:\ and departmental network drives and not the C:\drives of individual people's computers.) Backup is the activity of copying files so that they will be preserved in case of equipment failure or other catastrophe.

Data can be restored on request.

Users are allocated 10GB data storage.

All technologies found in academic facilities, including (but not limited to) computers, access control, lecture broadcast- and capturing, sound, projectors/large format monitors, cameras, switching-, control- and building automation equipment, patch points, microphones etc., used to further Teaching and Learning or Research/Innovation strategies. After installation, these are supported by campus IT's.

Design and supply of purpose made equipment for controlling experiments and measuring/recording results or monitoring standard equipment. This is usually done in cooperation with Instrumentmakers wherever specialized mechanical components are used.

Used for connectivity in meetings that need to be attended from remote locations. Infrastructure is provided by IT-ES, but support is done from campus IT.

Sound and/or visual systems in venues other than classrooms.

Used as security and/or management tool to view in real-time or to scrutinize recorded visual evidence of events. Users that wish to apply, need the signature of management (one level up if the applicant is a manager him/herself) and need to abide by the rules so as not to transgress the POPI act or place the university at any kind of risk. All applications need to be properly motivated and are screened by Protection Services and IT before being approved.

Access control systems use standard NWU cards to manage access to facilities (perimeter, buildings, parking lots etc) or to facilitate sales by student card.
Electronic Services cares for and supplies the infrastructure centrally, which is maintained by campus IT's. Access at any point is granted by lists kept up by Protection Services on your campus. Access lists belong to a list owner/administrator who takes responsibility towards managing the list of persons authorized.

Burglar alarms used to monitor and warn about unauthorized access to facilities or equipment. Users can apply for user codes here and need to understand that access to an alarm system bears the same risks as carrying keys to official facilities.

Building and system automation in general, sometimes limited to monitoring process variables and alarming on over/under range such as for cryogenic freezers, compressed air supply etc.

Mandatory in high-density buildings. Used to monitor building for signs of fire and to take appropriate action, such as alarming or automatically suppressing fire with chemicals. Note that all fire-alarm systems should be serviced 6-monthly and that OSH is responsible for these standard services. IT-ES will handle all electronic faults that are detected by these mandatory services or faults that are reported in-between.

All other electronic equipment or systems not described above.

"eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

eduroam allows the user from participating institutions to obtain Internet connectivity when visiting other participating institutions by signing on with their institutions credentials." source: www.eduroam.org

Watch this video that explains how eduroam works.

The Internet service enables the user to access the Internet from any network access point with a valid ip address on the default “web-based” network ports: 80 and 443.

FTP (File Transfer Protocol) is also allowed via the proxy.

This service provides network cables.

This service provides a network point connected to the NWU network.

This service allows a user to apply for an open port on the NWU Firewall.

Requests are approved or disapproved by the IT Director.

The NWU’s Firewall ensures that all internal network computers are protected by preventing any unnecessary and unauthorized network traffic to and from any internal computer connected to the NWU Network.

Central Firewall policies are maintained to grant access in exceptional cases.

The Internal Proxy Servers store or keep copies of the most requested or browsed pages or downloads and in doing so accelerates any consequential requests for the same information from the local storage.

This service enables students to access the NWU Network from the pre-installed network point in their residence rooms.

This service enables the user who is not on campus to work on the NWU network as if being on campus with access to all services (e.g. HPC).

This service provides mobile access to the NWU Network.