Data Storage & Recovery

Service
Description

NWU staff members are assigned the following storage options when registered as a user at the NWU:

Platform

Description

Size

MS 365 OneDrive

Cloud storage

50Gb

NextCloud

Private cloud storage (Research data)

50Gb

Google Workspace

Cloud storage

5Gb

Storage is only available while a user is an active staff member of the NWU.

Staff are encouraged to use OneDrive as the storage space for NWU official data.  Please see storage guidelines on best practices for storing your data.

Cost
Free
This Service is Available to
Staff
Service Targets
Prerequisites

Backup of data

Platform

IT responsible

Restored

OneDrive

Yes

Per request

NextCloud

Yes

Per request

Google

No

No

Other Cloud and personal storage

No

No

User Responsibilities
How to request this service

Backup of data stored in other places (e.g., Other cloud storage, C-Drives, flash drives, external HDD, etc.) is the responsibility of the user and cannot be restored by IT.

To restore data from backup: Log a ticket or contact your Campus IT Service Desk and provide the following information:

  • Platform used to store data.
  • The last date when the data was correct.
  • Full path to file(s)/folder(s) that were lost/corrupted.

How to report a problem with the service