Remote Support Software AnyDesk

Service
Description

This is the standard NWU Remote connection program and can be loaded on any device regardless if private property or NWU owned.

Cost
Free to use for end-users
This Service is Available to
Staff
Students
Service Targets
Inclusions

This program is only for official NWU use.

 

User Responsibilities
How to request this service

End-user - please ensure this program is downloaded and open, also take note of you 9-digit identifier to give to a technician who will assist. (Installation is optional, but advised, however program MUST be open)
Prospective supporters (people who want to connect to other end devices) - please request this feature using our Service Manager (https://support.nwu.ac.za) a campus technician will be in contact and advise, to better the chance for approval please do include a reasoning why.

How to report a problem with the service
Other Resources
Documents

 

 

 

Last Updated
13 July 2022