Service
Description
Microsoft Teams Phone – Your New Calling Experience
As part of our ongoing efforts to streamline communication and collaboration across the Institution, we are pleased to announce the transition to Microsoft Teams Phone as our sole telephony platform.
With this change, Microsoft Teams will now be your all-in-one tool for calling, chatting, meetings, and collaboration—eliminating the need for Skype for Business.
🔑 What this means for you:
- All calls will now be made and received directly in Microsoft Teams
- Enjoy a single, unified app for chat, meetings, file sharing, and now voice calls
- Benefit from tight integration with Microsoft 365
- Take advantage of enhanced security, compliance, and mobility features
This move simplifies your communication tools and supports more productive, flexible work, whether in the office or remotely.
Cost
There is no cost involved in installing Teams Phone as it is a software-based App already installed on the computer.
Monthly rental: R55
This Service is Available to
Staff
User Responsibilities
How to request this service
This service is provided by the NWU to all new and existing personnel.
Other Resources
Documents
All You Need to Know about Teams Phone
Teams Phone
- Videos - click here
- Troubleshooting. - click here
Last Updated
17 July 2025