How to access and install Microsoft 365

1. Go to https://portal.office.com (Click here to follow the sign in procedure.)
   
   Staff: Sign in with your Personified email addres like name.surname@nwu.ac.za or with University#@nwu.ac.za
   (e.g. name.surname@nwu.ac.za or 12345678@nwu.ac.za).  No password is required at this point.
   Students: Sign in with University#@mynwu.ac.za
   (e.g. 12345678@mynwu.ac.za ).  No password is required at this point.

2. You will then be redirected to the NWU’s sign-in option page.  Choose Active directory. Your username will display.  Enter your University password (Students: the same one used for eFundi; Staff: the same one used for eFundi or eMail).

3. Verify your identity using your chosen second factor if you have already set up MFA or if you haven't set up MFA for your Microsoft 365 account yet, Microsoft will prompt you to do.  See the webpage for detailed information on Microsoft 365 MFA.

4. Download and install or reinstall Microsoft 365 on a PC(Windows) or Mac

If I have an older version of Microsoft Office on my computer, can I still install Microsoft 365 Apps for enterprise?

No. All other versions of Office must be removed before installing Microsoft 365 Apps for enterprise. Remember that you will need your product key should you wish to reinstall your previous/older versions at a later stage.

Should I install 32-bit or 64-bit version?

The 64-bit version is installed by default unless Office detects you already have a 32-bit version of Office (or a stand-alone Office app such as Project or Visio) installed. In this case, the 32-bit version of Office will be installed instead.

What is the allocation of storage at the NWU?

Staff: Click to see detailed information

Students: Click to see detailed information

What is MS 365 Multi-factor authentication?

Microsoft multi-factor authentication is adding an extra layer of security to your account. See the webpage for detailed information on Microsoft 365 MFA.

What can I try first, should I have a problem with installation?

Clear the cache of your browser by pressing Ctrl+Shift+Delete.

Where can I find help?

• Contact your IT Service Desk.

Where can I find training material?

• Office 365 training

What about the PCs or Macs in the Computer Rooms, Residences and Libraries?

Don’t install Office 365 in the Computer Rooms as you will use one of your 5 licenses. 

You may however access your Office 365 account from a workstation in a Computer Room when working in the cloud.

What is the minimum Resources needed for Microsoft 365 and Office Resources

• System requirements

On how many machines/devices can I install Microsoft 365 Apps for enterprise on?

Enjoy a full, installed Office experience across PCs, Macs, Windows tablets and iPad® and Android™ tablets, and most mobile devices. Each user can install the Office desktop apps on up to five PCs or Macs per user and on up to five tablets and five phones per user.

What happens when a staff member resigns from the University?

When a staff member leaves the University, it is recommended that University information should be assigned to a designated staff member.

• Exchange Online email items can be exported to a .pst file and the .pst file can be transferred to designated staff member for future use.
• A resigned staff member's OneDrive files can be exported to a .zip file and transferred to a designated staff member.
• In case where the resigned staff member is a owner of a MS Team, another owner can be assigned to the MS Team and collaboration can continue.
• If the staff member that resigns, is a manager of a Shared Mailbox, the manager of the Shared Mailbox can be changed to another staff memeber.

What happens when a student graduates or leaves the Unversity?

Graduated students’ Office 365 subscription through the NWU ends upon graduation. Students may then enroll into other consumer or commercial offers available.
When students complete their studies or leave the University, please take your data with you.  The University does not keep a backup of student data.  You can download your data from OneDrive and export your email items from Microsoft Exchange Online as a .pst file.

Can I forward my NWU email to a private email?

Due to security concerns, it is not allowed to forward a NWU email address to a private email address. This measure is put in place to safeguard sensitive information and prevent unauthorized access to confidential data. It ensures that communication and data exchange remain within the secure confines of the organization's email system, reducing the risk of potential breaches or data leaks.

Benefits

• It is free.
• You will always have the latest versions of the Office programs.

Prerequisites

• You must have an active NWU University number. 
• You have to connect to the Internet once every 90 days to verify that you are still eligible for the program and you will be signed out of your Office 365 applicaitons.

Manage machines or devices already activated?

You can see how many computers you have activated by signing into the portal.

• Select Install Office, Other install options
• Select View apps & devices
• Click the arrow next to Devices at the Office section. (A list of the devices you have installed the software on will appear.)

To disable a device:

• Click on the Account Manager icon (top right corner) and select My Account
• Select Devices and click the arrow next to the device if you want to disable a device from your list of devices you have installed the software on
• Select Disable Device