Your Mailbox is Full ... See how to go about to increase your mailbox size.

09/25/2020 - 11:31Your Mailbox is Full ... The first step in addressing this is to empty the Deleted Items and Junk emails... Eventually there come a time when you feel that you have to increase your mailbox size... In order to assist in the latter - Please... read more

How to break the cycle! "The reality is that we’re all constantly under attack from cybercriminals and the proof is in your inbox."

09/18/2020 - 10:54"Despite the great strides the world has made in the fight against spam, as of 2018 Cisco Talos reports spam makes up 85% of all daily email, with most originating in the United States, followed closely by Brazil, and China. According to Forbes, advertising about products and services comprise 98... read more

Citrix Desktop Virtualisation - work from anywhere

09/10/2020 - 21:15

The NWU has put considerable effort into establishing a facility which delivers virtual Desktops pre-loaded with relevant software to allow uninterrupted work on almost any modern device - a PC, tablet or even smartphone - with an internet connection, at any time.

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Motivation Tuesday - Motlokwe Thobejane, VC's IT Director, started an initiative called motivation Tuesday

08/05/2020 - 10:12Motlokwe Thobejane, VC's IT Director, started an initiative called motivation Tuesday –which provides members of the team the opportunity to share a motivational message, be it in the form of a short video clip, audio, song, article, blog entry, or the like. It started with the Vaal IT team, and... read more

Goupwise Archiving: Setup and Retrieving

07/22/2020 - 14:06This video will give you more insights into setting up your Groupwise archiving as well as how to retrieve those emails, once archived.

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We are looking at how our NWU staff have experienced our IT Campus Services Desk, support so far.

06/01/2020 - 09:25We are looking at how our NWU staff have experienced our IT Campus Services Desk, support so far. Allowing us to obtain feedback about the support IT Campus Service Desks had supplied, help us to deliver an even better service to you! Be safe and remember clean hands and fingers count!

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NWU Staff provide feedback on their experiences on IT Services while Working Remotely

05/22/2020 - 11:35Testimonials

These articles will intend to gain valuable insight on how our NWU staff have experienced our “Working Remotely” lockdown IT guidelines, so far. For us it is crucial to obtain feedback about the ease of use, individual experiences and possible suggestions to help us deliver an even... read more


Beware of Phishing emails - Take note of the examples for identification purposes.

05/14/2020 - 14:48

This would indicate that you are a victim of a social engineering attack and phishing, please be very careful and weary which sites and email links you follow or which attachments you open, as in this instance you followed a link or opened an attachment and the scammers captured your details on... read more


How to log a ticket video#1 Here you will be able to find the information needed to log a ticket succesfully.

03/31/2020 - 16:07

Should you experience an IT related problem while working remotely, please log a ticket within the Service Request Manager  use this video to see how.

This video is best viewed in Mozilla Firefox or Google Chrome  

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Corona Safety message and what you need to know when working remotely

03/25/2020 - 09:38It is best to be prepared, and test your remote work environment before you actually need it. For assistance, contact your Campus IT Service Desk to check that you are able to access our services remotely from your laptop/device. This video is best viewed in Mozilla Firefox or Google Chrome To view... read more