IT Student Services | Information Technology | Services | NWU

IT Student Service Catalogue

Computer Room Workstation Bookings This service provides a means for students to book individual workstations in the computer rooms on campus. Each student is able to book two one hour sessions per day seven days in advance. The two one hour sessions may be consecutive.
Data Storage & Recovery With registration on the NWU network the user is automatically assigned data storage on a centralised storage area. A backup process is automatically executed on a regular basis on the centralised storage area. (It is important to note that centralised storage area refers to P:\ and departmental network drives and not the C:\drives of individual people's computers.) Backup is the activity of copying files so that they will be preserved in case of equipment failure or other catastrophe. Data can be restored on request. Users are allocated 10GB data storage.
eduroam "eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. eduroam allows the user from participating institutions to obtain Internet connectivity when visiting other participating institutions by signing on with their institutions credentials." source: www.eduroam.org Watch this video that explains how eduroam works.
HPC (High Performance Computing) This service provides the means to compute extensive parallelized mathematical computations on a large dataset.
Internet The Internet service enables the user to access the Internet from any network access point with a valid ip address on the default “web-based” network ports: 80 and 443. FTP (File Transfer Protocol) is also allowed via the proxy.
Laptops & Tablets The NWU is part of a national initiative to provide laptops and tablets at affordable prices. The laptops and tablets are moderately priced with discount on the fixed prices of some of the models. Two suppliers have been selected (Acer and Lenovo) and each have different models to choose from.
Network Cables This service provides network cables.
NWU Mobile App The NWU Mobile App now providesa unique set of mobile tools for administrative, academic and informative purposes. Functions include: a buy tool for mobile airtime, live streaming to PUKfm, access to the student Newspaper, official NWU news, a chat tool, access to academic results, campus maps as on Google, help-functionality where all emergency numbers can be accessed, students will also be able to check their balances of the student cards, access to e-Fundi.
NWU Templates for Postgraduates This service provides an MS Word Postgraduate and Proposal template for creating a Dissertation/Mini Dissertation/Thesis or Proposal.
NWU-Vending (VV) This system manages the following services: Point-of-sale (various service providers) Stock management Fund management Mobile services External Vending
Password Management This is the password you use in conjunction with your NWU# to gain access to most IT services. Your initial password is either your ID number or passport number followed by @Nwu, e.g., 12345667890123@Nwu Your password will be the same for all CAS systems (e.g., eFundi, e-mail, MS Office 365 suite, etc.) This is NOT your student PIN, used for academic systems (e.g., registration, account enquiries, exam results). To change your student PIN, please visit Change Student PIN. ATT: Staff - this is not your VSS password. To change your VSS password, please visit VSS Password Reset. Your password expires after three months. Please change your password before this time. If your password expires, you will have to reset your password by clicking on 'Forgot Password' on site.
PC Lab Virtualisation (Citrix) The strategic goal of Citrix Desktop Virtualisation (click for a quick overview) is twofold: firstly to provide convenient, anywhere, anytime access on almost any device to NWU staff and students, and secondly to extend the life of physical PC labs by offloading demanding computing tasks to a central system that is more capable than the individual workstations Citrix allows you to connect to a Virtual Desktop from almost any recent device with internet access. Students have access to an "All-purpose Lab Desktop" with mostly the same software as can be found in the physical PC labs, while Staff have access to a "Staff Desktop" which has access to network drives.
Printing This service provides secure printing on the NWU network printers. Staff and Guests use the printers situated in their departments. Students have access to printers situated in computer rooms and libraries on their campus.
Remote Support Software AnyDesk This is the standard NWU Remote connection program and can be loaded on any device regardless if private property or NWU owned.
ResNAC (Residence Network Access) This service enables students to access the NWU Network from the pre-installed network point in their residence rooms.
Student Laptop Support for NWU issued Laptops This service provides laptop support for students who own laptops that was issued by the NWU during the Covid-19 lockdown.
Student Registrations Students are automatically registered on the NWU network and provided with a NWU number when they register at Academic Administration. When students log into the NWU network for the first time, their password is their RSA ID number or passport number.
WiFi (Wireless Network for Mobile Computing) This service provides mobile access to the NWU Network.

IT Student Software Catalogue

Afrikaans Spellchecker This service involves the installation and provisioning of an Afrikaans spellchecker for Microsoft Office.
Antivirus Software Microsoft's antivirus software provides protection of Windows workstations against virus attacks and malware intrusions. Microsoft Security Essentials is used for Windows 7 and Microsoft Defender is used for Windows 8/8.1 and Windows 10.
eFundi This service is a web-based eLearning, collaboration and research management system. It is designed to help lecturers and researchers create many different courses and project sites with varying levels of complexity. eFundi offers a broad spectrum of features, including tools for: administration, assessments & assignments, communication, voting for your favourite lecturer (twice per year), sharing resources and, collaborative learning. The Tools can be individually selected, added, or removed based on each site's specific requirements or needs.
eFundi MOVE eFundi MOVE is the app that provides an offline version of the eFundi platform. This service synchronizes the following eFundi tools to Android, IOS and Windows devices: Resources Announcements Schedule Alternatively see the eFundi Move Manual
Google Drive for Students Every student has a NWU Google drive that gives access to secure cloud storage. Access to your file,s photos, videos and more will be available anywhere.
Matlab Millions of engineers and scientists worldwide use MATLAB® to analyze and design the systems and products transforming our world. MATLAB® combines a desktop environment tuned for iterative analysis and design processes with a programming language that expresses matrix and array mathematics directly. It includes the Live Editor for creating scripts that combine code, output, and formatted text in an executable notebook. (Source: https://www.mathworks.com/products/matlab.html)
Office 365 ProPlus This service provides Microsoft Office 365 ProPlus. Enjoy a full, installed Office experience across PCs, Macs, Windows tablets and iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, 5 tablets/phones.
Site Administration & Access Control (NWU-SAS) This service provides administration functionality relating to access control for NWU. This includes the management of identity cards, traffic (parking), and keys.
VPN (Virtual Private Network) This service enables the user who is not on campus to work on the NWU network as if being on campus with access to all services (e.g. HPC).