The strategic goal of Citrix Desktop Virtualisation (click for a quick overview) is to provide convenient, anywhere, anytime access to commonly used software on almost any device to NWU staff and students.
Citrix allows you to connect to a Virtual Desktop from almost any recent device with internet access.
Staff and Students have access to an "All-purpose Lab Desktop" with mostly the same software as can be found in the physical PC labs. Staff with special access or software requests can log a Support ticket with IT.
This service is available to all staff and registered students of the NWU.
There is no after-hours IT helpdesk support available for this service.
This service is not available to guest users and contractors at the NWU.
All eligible users should be automatically provisioned for this service. Follow the Getting Started guide on this website under Documents to set up your device and get started.
Any problems experienced can be reported to your local student IT support centre.