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Transition from Skype for Business to Microsoft Teams Phone
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The NWU is moving to Microsoft Teams Phone as our unified telephony solution. This change is part of our ongoing strategy to modernise communication and support seamless collaboration across the university.
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Where We’re At with Teams Phone
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1. Majority on Teams Phone —
rollout continues
2. All current features remain in
place
3. Rollout follows NWU structure
and schedule
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Need a quick crash course?
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These handy guides will help you make and manage calls with Microsoft Teams Phone like a pro.
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Get started with Teams Phone in Microsoft Teams
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Learn how to activate, explore settings, and start using Teams Phone.
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Hide chats and delete messages
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Hide chats and delete messages in Microsoft Teams if they're no longer relevant or useful.
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Understand how Teams calls work — internal, external, and group calls.
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Set up a delegate to take your calls
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Allow someone to answer or make calls on your behalf.
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Find out how to place, receive, and transfer calls easily using Teams Phone — whether it’s internal, external, or group calls.
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How to Install and Use Microsoft Teams on Linux
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Step-by-step guide for installing and running Teams on Linux devices.
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Discover simple tips to improve your call quality and experience — from setup to background noise control.
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Explore the Full Teams Phone Site
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Find tools, training, guides and everything Teams Phone in one easy-to-use platform.
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You must be signed in to receive Teams calls — no exceptions.
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She wasn’t. Let’s just say… it’s been a while. 😅
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Interested in staying updated on ITnews? Ensure you're always informed by subscribing.
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Each campus has an IT Service Desk. For IT issues, log a fault or contact your campus IT Service Desk.
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