Frequently asked Questions and Answers
Microsoft Authenticator app. SMS (Phone).
Methods that can be used to setup Microsoft 365 MFA.
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Sign into the Microsoft 365 portal (office.com). -
Select your avatar in the top right, then select View account. -
Select Security info from the left navigation pane to see the account’s security information
MFA provides added security for your accounts MFA requires additional validation of login credentials, so even if cybercriminals manage to access a user’s password, they’ll still need to confirm their identity in various ways. The more authorisation methods, the more secure accounts will be. Mitigates the Risk of Unmanaged Devices When working from home or remotely, employees sometimes use their own personal devices and less secure internet connections to reach their organisations’ networks. A compromised router can allow a hacker to install password-stealing malware on a user’s machine, and personal devices often don’t have the powerful protection installed on them that machines owned by their company do. That means these attacks often go undetected, until the hacker reaches the organisation’s network and much damage is done. With MFA, organisations no longer
have to worry about the security of remote employees’ personal devices and WiFi connections.Enables Your Other Security Measures to Work Effectively If an attacker uses stolen credentials to gain access, they can disable firewalls and anti-virus software, causing much harm. MFA prevents cybercriminals from gaining access to a network via a stolen password and, in doing so, allows other security tools to function as they should. MFA can also act as a warning system that alerts you of unauthorised attempts to gain access: employees just need to report instances where they’re asked for secondary authentication they didn’t ask for. Increases Employee Productivity and Flexibility To promote online security, one is often encouraged to set stronger passwords and regularly update them. However, this leads to the likelihood of forgetting passwords and having to reset them, which takes time and can be annoying. MFA lets users sign in, in whichever way suits them, be it via a fingerprint scan or a single-use code generated by an authenticator app. It also enables secure remote access to the company network, which means employees can work securely from home or while travelling. Assists with Compliance Laws, such as the Protection of Personal Information Act (POPI Act), require organisations to have strong authentication processes in place, particularly if they handle and store sensitive data like personal addresses. By securing your online documents, MFA ensures you’re compliant with the laws of the country. With all these benefits, setting up MFA is definitely worth it.
It’s also so easy to use!