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From training to transformation
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NWU Information Technology, together with the Digital Academy, the AI Hub and Academic Systems, recently hosted an interactive Microsoft 365 Copilot Chat and Agent Workshop that introduced colleagues to practical ways of working smarter with AI.
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Live workshop demo
Copilot in action
Real-time prompting, agent building and hands-on experimentation during the Microsoft 365 Copilot Chat and Agent Workshop.
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Live demo during the Microsoft 365 Copilot Chat and Agent Workshop
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The session moved beyond theory and focused on everyday use. Participants explored how Copilot Chat can support research, communication and productivity, while also learning how custom agents can be built from templates to automate repeated tasks and support more consistent workflows across the University.
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What participants explored
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01
Building Real AI Capability
Participants explored how Copilot Chat can support everyday work, communication and information tasks, helping improve everyday productivity.
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02
Hands-On Copilot Training
The workshop showed how better agents are built by clearly defining role, identity, tone and purpose from the start effectively.
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03
From Training to Transformation
A key takeaway was simple: the more specific the prompt, the clearer and more useful the output becomes overall and consistently.
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Building real AI capability at NWU
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As AI becomes part of everyday work, opportunities like this help staff move from curiosity to confidence. The workshop created space for experimentation, skills development and practical conversations around how AI tools can support teaching, administration and service delivery.
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Behind the workshop
Workshop facilitators and contributors who helped make the session possible.
From left to right: Ryan Gallas (Presenter, Scadco), Andile Yona (Senior Manager, IT Academic Services), Vivian Ladner (Scadco), Page Osmond (Scadco), Thapelo Makile (Business Analyst, IT Academic Services). |
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