Our IT Service Catalogue was designed with the end user in mind. Key services can be viewed on our Service Catalogue website.
Have an IT question? Search our Knowledge base for access to a quick answer!
Your Mailbox is Full ... See how to go about to increase your mailbox size.
How to break the cycle! "The reality is that we’re all constantly under attack from cybercriminals and the proof is in your inbox."
Citrix Desktop Virtualisation - work from anywhere
Motivation Tuesday - Motlokwe Thobejane, VC's IT Director, started an initiative called motivation Tuesday
Goupwise Archiving: Setup and Retrieving
We are looking at how our NWU staff have experienced our IT Campus Services Desk, support so far.
NWU Staff provide feedback on their experiences on IT Services while Working Remotely
Beware of Phishing emails - Take note of the examples for identification purposes.
How to log a ticket video#1 Here you will be able to find the information needed to log a ticket succesfully.
Corona Safety message and what you need to know when working remotely
DIY FEEDBACK FAQ: Watch this space every Tuesday for answers to the questions you have posed to us.
DIY Services Web Survey link, is now available from the DIY Portal
Educause: Top 10 IT Issues, 2020: The Drive to Digital Transformation Begins
Want to know more about 2020 IT notifications? Click here for an overview...
DIY FEEDBACK QUESTIONNAIRE: Your input is valued
NEW PERSONNEL VPN (FortiClient)
Play the Cybersecurity Trivia Game and stand a chance to win a prize
Cyber Security #3 - Protect IT
Cyber Security #2 - Secure IT
Cybersecurity #1 - Own IT
Phishing: What to look out for
Improve your online safety
Computer Security: Steps you can take to protect yourself
Cyber Security #4 - Phishing
Cyber Security #3 - Secure computing with VPN
Cyber Security #2 - Guard your privacy online
Cyber Security #1 - Secure Your Mobile Device
SM-how-to-Log A Ticket
What is phishing emails?
Stop Ransomware
Online Cyber Security Advice
Beef up your physical security
Cybersecurity 101 Cyber Privacy
Cybersecurity 101 Cyber Codes
The secret life of hackers
Cybersecurity 101
IT Self-Help postcards
Watch out for the "Con Game"
Ransomware: isn’t going away any time soon!
Phishing Scams Even Fool Tech Nerds— Here’s How to Avoid Them
Securing mobile devices
Guard your privacy when offline or traveling
IT CARES about your CYBER safety!
