Call Centre
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(+27 18) 389 2345 |
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(+27 18) 285 4350 |
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(+27 18) 285 4350 |
Walk-in Service
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Building A2, Room G31, |
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Building F20, Room G49 |
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Building A21, Room 105 |
Self Service
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https://www.facebook.com/NWU-Mafikeng-Campus-ITservices-100347608578004/?_rdc=1&_rdr |
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http://www.facebook.com/Instapdiens |
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https://tinyurl.com/y4lmab6e |
Operating Hours
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Monday - Friday, 8:00 - 17:00 (Closed weekends and Public holidays) |
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Monday - Friday, 8:00 - 17:00 (Closed weekends and Public holidays) |
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Monday - Friday, 8:00 - 17:00 (Closed weekends and Public holidays) |
Residences
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Wifi: No Wifi is available in residences. Self Help: Students who may wish to configure WIFI with a self-service may visit: https://services.nwu.ac.za/it/sc/wifi Help in residences: IT problems must be reported to the Residence warden if is a block or the whole residence and if it is individual rooms it must be reported to the IT Student Services at Building A1 room 130, Depending on the workload, it may take up to two working days for an IT technician to attend to the problem. In the case of a call-out, the IT technician will contact the student to arrange a meeting. The student is requested to be present when the IT technician attends to his/her problem
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Wifi: No Wifi is available in residences. Wifi coverage areas are defined under our Wifi Service. Self Help: Students who may wish to configure WIFI with a self-service may visit: https://services.nwu.ac.za/it/sc/wifi Help in residences: IT problems must be reported to the Residential Officer.
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Wifi: No Wifi is available in residences. (in progress) Self Help: Students who may wish to configure WIFI with a self-service may visit: https://services.nwu.ac.za/it/sc/wifi (in progress) Help in residences: IT problems must be reported to the Residence warden if is a block or the whole residence and if it is individual rooms it must be reported to the IT Student Services at Building 9A room 105, Depending on the workload, it may take up to two working days for an IT technician to attend to the problem. In the case of a call-out, the IT technician will contact the student to arrange a meeting. The student is requested to be present when the IT technician attends to his/her problem (in progress) |
Computer Labs Booking
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https://www.nwu.ac.za/studentlabs |
Computer Room Availability - Please note: Update on utilisation of Labs - lockdown level 1
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Please note: List of all PC Labs to be utilized during lockdown Level 1. For any feedback, send mail to: Alvera.liebenberg@nwu.ac.za. |
Please note: The list below is only to indicate the standard protocol during the utilization of labs. | |
List of labs: PDF | |
Regarding IT Potch Campus: Staff members: - Access PLANON to do reservations. For more info please visit: /sites/services.nwu.ac.za/files/files/information-technology/sc/computerrooms/1647257006.mp4 Please visit the following document for utilization of labs IT Potch Campus: |
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In progress |
Mahikeng Computer Rooms - Please note: Update on utilisation of Labs - lockdown level 3/2/1
Mahikeng Campus
Computer Room hours are subject to change. The Computer Rooms are closed during university holidays when the campus is closed. Hours will vary during semester breaks and will be posted at each Computer Room.
Resource Computer Rooms
Purpose: A resource computer room is a computer room available for use by all registered students for academic work. These computer rooms are not used for scheduled classes. A generic set of institutionally licensed software is installed.
Computer Room | Location | No. of PC's | Availability |
UG LAB (reserved for undergraduate students ONLY) |
A1-129 | 190 | 24 Hours Monday - Sunday |
Undergraduate Computer lab (reserved for undergraduate students ONLY) |
A1-132 | 83 | 24 Hours Monday - Sunday |
LAW/EDU PG Computer Room (reserved for Law & EDU Postgraduate students ONLY) |
A2-G02 | 31 | 24 Hours Monday - Sunday |
ADM & COMM PG Computer Room (reserved for ADM Postgraduate students ONLY) |
A3-G35 | 17 | 24 Hours Monday - Sunday |
HSS PG Computer Room (reserved for HSS Postgraduate students ONLY) |
A3-G01 | 25 | 24 Hours Monday - Sunday |
FAST PG Computer Room (reserved for FAST Postgraduate students ONLY) |
A2-G02 | 16 | 24 Hours Monday - Sunday |
General Computer Rooms
Purpose: A general computer room is established primarily for teaching and learning purposes and is available for use by all faculties. Scheduled classes receive priority, and the general computer rooms are available for student to use when not booked. Although the generic set of institutionally licensed software may be installed, specialized software will be installed where proof of licensing is provided.
Computer Room | Location | No. of PC's | Availability |
A1-131 | Building A1 | 21 | 07:45 – 17:00 |
A2-G53 | Building A2 | 43 | 07:45 – 22:00 |
A1-G19 | Building A1 | 181 | 07:45 – 22:00 |
A4-1036 | Building A4 | 41 | 07:45 – 17:00 |
A7-LIB01 | Building A7 | 48 | 07:45 – 22:00 |
Preference Computer Rooms
Purpose: A preference computer room is established within the faculty/department where the faculty/department may have made a substantial contribution in providing the facility. The faculty or department receives priority in booking the facility. Although the generic set of institutionally licensed software may be installed, specialised software will be installed where proof of licensing is provided.
Computer Room | Location | No. of PC's | Availability |
F1D-G27 | Building F1D | 69 | 07:45 – 17:00 |
A7-LIBUG | Building A7 | 23 | 07:45 – 22:00 |
A7-LIBPG | Building A7 | 12 | 07:45 – 22:00 |
A3-G76 | Building A3 | 12 | 07:45 –16:30 |
A3-184 | Building A3 | 4 | 07:45 – 17:00 |
A12-124 | Building A12 | 20 | 07:45 – 17:00 |
B6-G14 | Building A6 | 8 | 07:45 – 17:00 |
Dedicated Computer Rooms
Purpose: A dedicated computer room is established within the faculty/department and the faculty/department may have made a substantial contribution in providing the facility as well as maintaining the computer room. The computer room is available for the sole use of the faculty/department. The hardware and/or software in the computer room is unique and relevant for that faculty/department.
Computer Room | Location | No. of PC's | Availability |
A2-G51 (Reserved for Business Center) | Building A2 | 21
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Preference given to Classes |
A3-G75 (Reserved for Staff Training) | Building A3 | 22
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Preference given to Classes |
A4-1021(Reserved for Computer Science Department) | Building A4 | 47
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Preference given to Classes |
A4-1022(Reserved for Physics Department) | Building A4 | 41
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Preference given to Classes |
A4-1027(Reserved for Computer Science Department) | Building A4 | 47
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Preference given to Classes |
A4-1028(Reserved for Nursing Department) | Building A4 | 24
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Preference given to Classes |
A4-1066 (Reserved for Nursing Department) | Building A4 | 11
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Preference given to Classes |
A5-Read A(Reserved for AGLE Students) | Building A5 | 63
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Preference given to Classes |
A5-Read B(Reserved for AGLE Students) | Building A5 | 59
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Preference given to Classes |
A9-G02(Reserved for Education Department) | Building A9 | 10
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Preference given to Classes |
A9-G06(Reserved for Education Department) | Building A9 | 30
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Preference given to Classes |
A9-G08(Reserved for Education Department) | Building A9 | 34
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Preference given to Classes |
A12-G01A(Reserved for Computer Science Department) | Building A12 | 40
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Preference given to Classes |
A12-G01B(Reserved for Computer Science Department) | Building A12 | 40
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Preference given to Classes |
A12-G04(Reserved for Geography Department) | Building A12 | 47
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Preference given to Classes |
A12-113(Reserved for Geography Department | Building A12 | 26
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Preference given to Classes |
A12-123(Reserved for Geography Department | Building A12 | 16
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Preference given to Classes |
F2-CARST A | Building F2 | 8
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Preference given to Classes |
F2-CARST B | Building F2 | 8
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Preference given to Classes |
Potch Computer Rooms - Please note: Update on utilization of Labs - lockdown level 1
Potch Campus
Please note: List of all PC Labs to be utilized during lockdown Level 1. For any feedback, send mail to: Alvera.liebenberg@nwu.ac.za.
Please note: The list below is only to indicate the standard protocol during the utilization of labs.
List of labs: PDF
- Printing
- Software currently installed in Computer Rooms on Campus
- Please note: New software will only be installed after each semester during recess. For any queries, please contact Geoffrey Claase at 99 2689
- For projectors, please contact Ingrid van der Merwe x 85 2602
- Please note: Labs with projectors SK G02, SK G03, EKN, NWS 201, 215, 117, 113, BIB 309A and BIB 309 B
Location and hours
Computer Room hours are subject to change. The Computer Rooms are closed during university holidays when the campus is closed. Hours will vary during semester breaks and will be posted in each Computer Room.
Computer Room* Official Name of Venue |
Location | No. of PC's | Availability | Overhead Projector | Lecturer's podium | Whiteboard |
BIB309A | Building E7 | 88 | 24/7 | √ | √ | √ |
BIB309B | Building E7 | 81 | 24/7 | √ | √ | √ |
EKNG11 | Building E3 | 69 | 07:00 – 19:00 Monday - Friday |
√ | √ | √ |
N1G21, G22 | Building N1 | 112 | 08:00-16:30 | Contact 99 1533 |
Contact 99 1533 |
Contact 991533 |
NWS113 | Building G1 | 57 | 07:00 – 19:00 Monday - Friday |
√ | √ | √ |
NWS117 | Building G1 | 88 | 07:00 – 19:00 Monday - Friday |
√ | √ | √ |
NWS201 | Building G4 | 299 | 24/7 - (Ramp for wheelchair) | √ | √ | √ |
NWS215 | Building G1 | 69 | 07:00 – 19:00 - (Ramp for wheelchair) Monday - Friday |
√ | √ | √ |
Building G1 | 88 | 07:00 – 19:00 Monday - Friday |
√ | √ | √ | |
G02 | Building C5 | 49 | 07:00 – 19:00 Monday - Friday |
√ | √ | √ |
G03 | Building C5 | 49 | 07:00 – 19:00 Monday - Friday |
√ | √ | √ |
G11 | Building C5 | 23 | Dedicated to classes | √ | √ | √ |
SKBIB (General student PC lab, not available for bookings) |
Building C6c | 20 | 07:30 – 20:00 Monday - Friday 08:00-13:00 Saturday |
Information for Academic Staff
- Computer Room Software Licensing. Please contact Geoffrey.Claase@nwu.ac.za 3 months in advance if new/upgrade software is required.
- Requesting Exam-IDs.
Reservation of Computer Rooms
- Please access PLANON
- Please visit the following URL: https://services.nwu.ac.za/facilities-department/requests-maintenance-and...
Vanderbijl Computer Rooms - Please note: Update on utilisation of Labs - lockdown level 3/2/1
Vanderbijl Campus
Location and hours
Computer Room hours are subject to change. The Computer Rooms are closed during university holidays when the campus is closed. Hours will vary during semester breaks and will be posted at each Computer Room.
Computer Room | Location | No of PC's | Availability |
9-103 | Building 9 | 54 | 24 hours Monday - Sunday |
9-104 | Building 9 | 54 | 24 hours Monday - Sunday |
9-106 | Building 9 | 99 | 07:30 - 21:00 Monday - Friday |
9-107 | Building 9 | 108 | 24 hours Monday - Sunday |
11-G02 | Building 11 | 70 | 07:30 - 19:00 Monday - Friday |
Faranani | 20 |