Requests for maintenance and facility services

The NWU’s IWMS (Integrated Work Management System), PLANON, can be used to log and track requests for maintenance services.

What is an Integrated Work Management System or IWMS?

Where to I access the NWU's IWMS (PLANON)?

Access PLANON and log on with your CAS (network) id.

What do I do if I have any trouble accessing or navigating the system?

  1. Contact the Facilities Service Desk
  2. Watch short training videos:

What other methods can I use to request facility maintenance services?

  1. Contact the Facilities Service Desk to submit the request on your behalf
  2. Email the Facilities Service Desk, who will log a request on your behalf

What other facility services will the IWMS offer?

The following elements will be implemented in 2021:

  • Space Reservations
  • Move Requests
  • Infrastructure applications
  • Capital project management
  • OHS Incident logging
  • Space Management (space planning, utilisation reporting, move planning, etc)