Service

Description: 

The purpose of Desktop virtualisation is to deliver a full on-campus Desktop experience to a user wherever they are using a computer or mobile device capable of launching a browser or installing apps. The current Desktop being delivered to students is a Lab Desktop with mostly the same software. Please check the status of applications installed on the image before use.

Cost: 
Free
This Service is Available to: 
Students

Support

Operating System

Windows 10: 
Full
IOS: 
Full
Android: 
Full

Web Browser

Firefox: 
Full
Chrome: 
Full

Service Targets

Inclusions: 

This service is currently in "Pilot" (Testing) phase and we endeavour to provide a stable environment, but it may be unavailable from time to time.

Exclusions: 

There is no after-hours IT helpdesk support available for this service.

Prerequisites: 

Users must be registered NWU students and have a device with an internet connection and a modern browser (or access to their mobile app-store in the case of smartphones/tablets)

User Responsibilities

How to request this service: 

This service is available to all students. Follow the Getting Started guide on this website under Documents to set up your device and get started.

How to report a problem with the service: 

Any problems experienced can be reported to your local student IT support centre.