In alignment with NWU’s language policy and the push to achieve functional multilingualism, the language directorate provides professional translation services. We transform administrative, and formal communication into the university’s four official languages Setswana, Sesotho, Afrikaans, and English—as well as South African Sign Language (SASL) and other languages upon request.

Our services ensure that the university’s diverse linguistic landscape is respected and that all communication remains professional, accurate, and inclusive.

Service process

1. Submission: All requests must be emailed to language-directorate@nwu.ac.za or the Section Head. Documents should be in Microsoft Word format and include a detailed brief
2. Consultation and Queuing: The Section Head will reply within single (1) working day to discuss technicalities and timelines based on current workload and practitioner availability.
3. Production: Professional practitioners perform the translation. (Note: The use of Machine Translation like Google Translate is strictly discouraged and may have serious implications for document quality).
4. Quality Control: Completed translations are routed for professional editing to verify accuracy and tone.
5. Delivery: The final document is returned to the client. For study guides, work is saved in the LD repository to prevent duplication in the 3-year revision cycle.

Cost 

Turnaround time

• Flyers/Posters: 4–5 Hours
• 1-2 Pages: 5–8 Hours
• 5-10 Pages: 3–6 Days
• Study Guides: Up to 4 Weeks (Minimum)
• Same-Day Requests: Must be submitted before 09:00 for consideration.

In line with the NWU’s commitment to multilingualism and the advancement of African languages in higher education, the Language Directorate provides professional interpreting services to ensure language is a bridge to academic success and social unity. Managed by the Language Directorate, our interpreting services provide real-time linguistic support for academic modules. 

we ensure that every lecture is paired with a practitioner who possesses the specific subject knowledge and experience required for that academic field. We offer services for both internal and external formal communication in the university’s official language, Setswana, Sesotho, Afrikaans, and English, as well as South African Sign Language (SASL).

Service Process

We follow a structured coordination model. Requests move from Faculty Administrative Officers to our Timetabling office, where they are converted into a master Excel schedule. After rigorous "double-booking" checks and subject-matter matching, a final roster is generated.

Request Timelines

• Semester Start: Requests must be emailed to the LD timetable officer at least three weeks before classes commence.
• Ad Hoc/External: Requests must be submitted at least one week in advance.

Standard Level Agreement & Updates

• Initial Roster: Dispatched 7 days prior to the start of the academic term.
• Maintenance: Daily monitoring of venue changes and module cancellations ensures 100% accuracy in practitioner placement.
• Preparation: For events involving prepared texts or slides (e.g., inaugural speeches), materials must be sent to the Section Head at least three working days before the event.

In-Class Protocol

• Lecturers must repeat student questions/remarks, so they are audible to the interpreter.
• Interpreters do not interpret videos; academic video material should be sent to the Section Head for subtitling or editing.
• Services may be withdrawn if no students utilize the service for three consecutive classes.

SLA & Updates

• Initial Roster: Dispatched 7 days prior to the start of the academic term.
• Maintenance: Daily monitoring of venue changes and module cancellations to ensure 100% accuracy in practitioner placement.

Cost

Equipment Hire

• Full Set (20 headsets + 1 mic): R2,079.00 per day.
• Medium Set (10 headsets + 1 mic): R1,039.50 per day.
• Additional Microphone: R660.00 per day.
• Admin & Coordination Fee: R80.00 per assignment

In ooreenstemming met NWU se taalbeleid en die strewe om funksionele meertaligheid te bewerkstellig, bied die taaldirektoraat professionele vertaaldienste. Ons transformeer administratiewe en formele kommunikasie in die universiteit se vier amptelike tale, Setswana, Sesotho, Afrikaans en Engels – sowel as Suid-Afrikaanse Gebaretaal (SASL) en ander tale op versoek.

Ons dienste verseker dat die universiteit se diverse taalkundige landskap gerespekteer word en dat alle kommunikasie professioneel, akkuraat en inklusief bly.

Diensproses

1. Voorlegging: Alle versoeke moet per e-pos gestuur word aan language-directorate@nwu.ac.za of die Afdelinghoof. Dokumente moet in Microsoft Word-formaat wees en gedetailleerde instruksies bevat.
2. Konsultasie en Wagtyd: Die Afdelinghoof sal binne een enkele (1) werksdag antwoord om tegniese besonderhede en tydlyne te bespreek wat gebaseer is op die huidige werklading en beskikbaarheid van praktisyns.
3. Produksie: Professionele praktisyns voer die vertaling uit. (Let wel: Die gebruik van Masjienvertaling soos Google Translate word streng ontmoedig en kan ernstige implikasies vir dokumentkwaliteit hê).
4. Gehaltebeheer: Voltooide vertalings word gerig vir professionele redigering om akkuraatheid en toon te verifieer.
5. Aflewering: Die finale dokument word aan die kliënt terugbesorg. Vir studiegidse word werk in die TD-bewaarplek gestoor om duplisering in die 3-jaar hersieningsiklus te voorkom.

Koste

Omkeertyd

• Pamflette/Plakkate: 4–5 Uur
• 1-2 Bladsye: 5–8 Uur
• 5-10 Bladsye: 3–6 Dae
• Studiegidse: Tot 4 Weke (Minimum)
• Eendagversoeke: Moet voor 09:00 ingedien word vir oorweging.

In ooreenstemming met NWU se verbintenis tot meertaligheid en die bevordering van Afrikatale in hoër onderwys, bied die Taaldirektoraat professionele tolkdienste om te verseker dat taal ’n brug is tot akademiese sukses en sosiale eenheid. Ons tolkdienste, wat deur die Taaldirektoraat bestuur word, bied intydse taalkundige ondersteuning vir akademiese modules.

Ons verseker dat elke lesing gepaard gaan met ’n praktisyn wat die spesifieke vakkennis en ervaring het wat vir daardie akademiese veld benodig word. Ons bied dienste vir beide interne en eksterne formele kommunikasie in die universiteit se amptelike tale, Setswana, Sesotho, Afrikaans en Engels, sowel as Suid-Afrikaanse Gebaretaal (SASL).

Diensproses

Ons volg ’n gestruktureerde koördineringsmodel. Versoeke beweeg van Fakulteit Administratiewe Beamptes na ons Diensroosterkantoor, waar dit in ’n meester Excel-skedule omskep word. Na streng kontrole van “dubbele besprekings” en onderwerpparing, word ’n finale rooster gegenereer.

Tydlyne vir Versoeke

• Begin van Semester: Versoeke moet ten minste drie weke voor die aanvang van klasse per e-pos aan die TD-roosterbeampte gestuur word.
• Ad Hoc/Ekstern: Versoeke moet ten minste een week vooruit ingedien word.

Diensvlakooreenkoms & Opdaterings

• Aanvanklike Rooster: 7 dae voor die aanvang van die akademiese semester gestuur.
• Onderhoud: Daaglikse monitering van lokaalveranderings en module-kansellasies verseker 100% akkuraatheid in die plasing van praktisyns.
• Voorbereiding: Vir geleenthede wat voorbereide tekste of skyfies behels (bv. inhuldigingsrede), moet materiaal ten minste drie werksdae voor die geleentheid aan die Afdelinghoof gestuur word.

In-Klas Protokol

• Dosente moet studentevrae/opmerkings herhaal, sodat dit vir die tolk hoorbaar is.
• Tolke tolk nie video’s nie; akademiese videomateriaal moet aan die Afdelinghoof gestuur word vir onderskrifte of redigering.
• Dienste kan onttrek word indien geen studente die diens vir drie opeenvolgende klasse gebruik nie.

DVO & Opdaterings

• Aanvanklike Rooster: Word 7 dae voor die aanvang van die akademiese semester gestuur.
• Onderhoud: Daaglikse monitering van lokaalveranderings en module-kansellasies verseker 100% akkuraatheid in die plasing van praktisyns.

Koste

Huur van Toerusting

• Volledige Stel (20 gehoorstukke + 1 mikrofoon): R2,079.00 per dag.
• Medium Stel (10 gehoorstukke + 1 mikrofoon): R1,039.50 per dag.
• Bykomende Mikrofoon: R660.00 per dag.
• Admin- & Koördinasiefooi: R80.00 per opdrag

Go tsamaelana le pholisi ya dipuo ya NWU le maiteko a go fitlhelela tiragatso ya bopuontsi, bokaedi jwa dipuo bo tlamela ka ditirelo tsa phetolelo tsa seporofešenale. Re fetolela tsamaiso, le tlhaeletsano ya semmuso mo dipuong tse nne tsa semmuso tsa yunivesithi e leng Setswana, Sesotho, Seaforikanse, le Seesimane—mmogo le Puo ya Matshwao ya Aforikaborwa (SASL) le dipuo tse dingwe fa di kopiwa.

Ditirelo tsa rona di tlhomamisa gore dipuo tse di farologaneng tsa yunivesithi di a tlotliwa le gore tlhaeletsano yotlhe e nna e ntse e le ya seporofešenale, e le boammaaruri e bile e akaretsa batho botlhe.

Thulaganyo ya tirelo

1. Go romelwa: Dikopo tsotlhe di tshwanetse go romelwa ka imeile go language-directorate@nwu.ac.za kgotsa kwa go Tlhogo ya Lephata. Ditokomane di tshwanetse go nna ka sebopego sa Microsoft Word mme di akaretse tshedimosetso e e tseneletseng
2. Therisano le Go fola: Tlhogo ya Lephata e tlaa araba mo letsatsing le le lengwe (1) la tiro go buisana ka ga dintlha tsa botegeniki le dinako tse di ikaegileng ka bontsi jwa tiro e e leng teng ka nako eo le go nna teng ga badirakapuo.
3. Tlhagiso: Badiri ba seporofešenale ba dira phetolelo. (Ela tlhoko: Tiriso ya Motšhine wa Phetolelo jaaka Google Translate ga e kgothalediwe mme e ka nna le ditlamorago tse di masisi mo boleng jwa tokomane).
4. Taolo ya Boleng: Diphetolelo tse di feditsweng di romelwa go batseleganyi ba seporofešenale go netefatsa nepo le segalo.
5. Pusetso: Tokomane ya bofelo e busediwa kwa go mokopa phetolelo. Mo ntlheng ya dikaedi tsa thuto, tiro e bolokiwa mo mabolokelong a LD go efoga poeletso ya tiro mo dingwaga tse tharo tsa tlhatlhobo sešwa.

Tlhotlhwa

Nako ya go wetsa tiro

• Dipampitshana/Diphousetara: Diura di le 4 - 5
• Ditsebe di le 1-2: Diura di le 5-8
• Ditsebe di le 5-10: Malatsi a le 3-6
• Dikaedi tsa Thuto: Go ya go dibeke tse 4 (Bonnyane)
• Dikopo tsa letsatsi leo: Di tshwanetse go tsenngwa pele ga 09:00 gore go tsewe tshwetso ka tsona pele di ka amogelwa.

Go tsamaelana le maitlamo a NWU a tiriso ya bopuontsi le tsweletso ya dipuo tsa Seaforika mo thutong e e kgolwane, Bokaedi jwa Dipuo bo tlamela ka ditirelo tsa botšhomolodi tsa seporofešenale go netefatsa gore puo ke sediriswa sa katlego ya thuto le tshwaragano ya loago. Ditirelo tsa rona tsa botšhomolodi tse di laolwang ke Bokaedi jwa Dipuo, di tlamela ka tshegetso ya puoka nakotiragalo mo dimmojulong tsa seakademi.

Re tlhomamisa gore kamuso nngwe le nngwe e tsamaisana le moitseanape yo o nang le kitso e e rileng ya serutwa le maitemogelo a a tlhokegang mo lekaleng leo la thuto. Re tlamela ka ditirelo tsa tlhaeletsano ya semmuso ya ka fa gare le ya kwa ntle ka dipuo tsa semmuso tsa yunivesithi, Setswana, Sesotho, Seaforikanse le Seesimane, gammogo le Puo ya Matshwao ya Aforikaborwa (SASL).

Thulaganyo ya Tirelo

Re latela mmotlolo wa kgokaganyot o o rulagantsweng. Dikopo di fetisediwa go tswa kwa Batlhankeding ba Tsamaiso ya Legoro go ya kwa kantorong ya rona ya mananeotsamaiso, koo di fetolwang go nna lenaneo le legolo la Excel. Morago ga go tlhatlhoba ka kelotlhoko gore ga go a beelwa dikopo tse pedi ka nako e le nngwe le go bapisa dirutwa le bokgoni jwa motšhomolodi, go dirwa lenaane la makgaolakgang.

Dinako tsa dikopo

• Tshimologo ya Semesetara: Dikopo di tshwanetse go romelwa ka imeile kwa motlhankeding wa lenaanetsamaisowa LD, bobotlana jwa dibeke di le tharo pele ga dithuto di simolola.
• Tsa Nakwana/Kwa ntle: Dikopo di tshwanetse go romelwa bobotlana jwa beke e le nngwe pele ga nako.

Tumalano ya Maemo a a Tlwaelegileng le Ditlhabololo

• Lenaneo la Ntlha: 7Le romelwa malatsi a le supa pele ga tshimologo ya paka ya dithuto.
• Tlhokomelo: Tlhokomelo ya letsatsi le letsatsi ya diphetogo tsa kamuso le go phimolwa ga dimmojulo go tlhomamisa gore go bewa ga baitseanape go tlhomame ka 100%.
• Paakanyetso: Mo ditiragalong tse di akaretsang ditlhangwa tse di rulagantsweng kgotsa diselaete (sekao, dipuotlhomo), didirisiwa di tshwanetse go romelwa kwa go Tlhogo ya Lephatabobotlana jwa malatsi a le mararo a tiro pele ga tiragalo.

Melao ya Tirelo kwa Kamusong

• Batlhatlheledi ba tshwanetse go boeletsa dipotso/dikakgelo tsa baithuti, gore motšhomolodi a kgone go di utlwa.
• Batšhomolodi ga ba tšhomolole dividio; divideo tsa dithuto di tshwanetse go romelwa kwa go Tlhogo ya Lephata gore di kwalolwe ka ditlhaloso-tlase kgotsa di tselaganngwe.
• Ditirelo di ka nna tsa gogelwa morago fa go se na baithuti ba ba dirisang tirelo eno mo dikamusong tse tharo tse di latelanang.

SLA & Ditlhabololo

• Lenaneo la Ntlha: Le romelwa malatsi a le supa pele ga tshimologo ya paka ya dithuto.
• Tlhokomelo: Tlhokomelo ya letsatsi le letsatsi ya go fetola kamuso le go phimolwa ga dimmojulo go netefatsa gore go bewa ga baitseanape go tlhomame ka 100%.

Tlhotlhwa

Go hirisa didiriswa

• Sete e e feleletseng (Didiriswa theetso di le 20 + Maekerofounu o le mongwe): R2,079.00 ka letsatsi.
• Sete e e magareng (Didiriswa theetso di le 10 + Maekerofounu o le mongwe ): R1,039.50 ka letsatsi.
• Kokeletso ya maekerofounu: R660.00 ka letsatsi.
• Tuelo ya Tsamaiso le Kgokaganyo: R80.00 ka kabelo

Ho latela leano la puo la NWU le boitlamo ba yona ba ho fihlela tshebediso e sebetsang ya dipuo tse ngata, bolaodi ba dipuo bo fana ka ditshebeletso tsa profeshenale tsa phetolelo. Re fetola dikgokahano tsa, tsamaiso le tsa semmuso ho di isa dipuong tse nne tsa semmuso e leng Setswana, Sesotho, Afrikaans le English— hammoho le puo ya Matsoho ya Afrika Borwa (SASL) le dipuo tse ding ha di kopuwa.

Ditshebeletso tsa rona di nnetefatsa hore phapang ya dipuo yunivesithing e a hlomphuwa, mme puisano yohle e dula e le ya botsebi, e nepahetseng, ebile e kenyelletsa bohle.

Mokgwa wa phano ya Ditshebeletso

1. Tlhahiso ya Dikopo: Dikopo kaofela di tshwanetse ho romelwa ka imeile ho language-directorate@nwu.ac.za kapa ho Hlooho ya Karolo. Ditokomane di lokela ho ba ka fomete ya Microsoft Word mme di kenyelletse tlhaloso e qaqileng ya kopo.
2. Therisano le Ho Emela Tatellano: Hlooho ya Karolo e tla araba ka letsatsi le le leng (1) la mosebetsi ho buisana ka dintlha tsa tekgeniki le nako ya ho phetha mosebetsi ho itshetlehile ka mosebetsi o se ntseng o le teng le boteng ba basebeletsi.
3. Tlhahiso: Phetolelo e etswa ke ditsebi tse nang le boiphihlelo le mangolo a loketseng. (Tlhokomediso: Tshebediso ya phetolelo e etswang ka motjhini wa phetolelo jwalo Google Translate, ha e kgothaletswe ebile e ka senya boleng ba tokomane).
4. Taolo ya Boleng: Diphetolelo tse phethilweng di romellwa ho bahlophisi ba ditsebi bakeng sa tlhophiso ho nnetefatsa nepo le setaele.
5. Phano: Tokomane ya ho qetela e kgutlisetswa ho mokopi. Bakeng sa ditataiso tsa thuto, mosebetsi o bolokwa polokelong ya LD ho qoba phetha pheto ya mosebetsi nakong ya potoloho ya ntjhafatso ya dilemo tse 3.

Ditjeho

Nako ya ho phetha mosebetsi

• Dipamphitshana/Diphousta: Dihora tse 4-5
• Maqephe a:1 – 2 : Dihora tse 5 – 8
• Maqephe a 5 – 10: Matsatsi a 3 – 6
• Ditataiso tsa Boithuto: Ho fihlela ho dibeke tse 4 (Bonyane)
• Dikopo tse batlwa kang letsatsi la kopo: Di tshwanetse ho romelwa pele ho 09:00 hore di tle di ka elwa hloko.

Hoya ka boitlamo ba NWU ba tshebediso ya dipuo tse ngata le ntshetsopele ya dipuo tsa seafrika thutong e phahameng, Bolaodi ba Dipu obo fana ka ditshebeletso tsa porofeshenale tsa botoloki ho nnetefatsa hore puo e ba borokgo bo isang katlehong ya dithuto le bonngweng ba setjhaba. Di laolwa ke Bolaodi ba Dipuo, ditshebeletso tsa rona tsa botoloki di fana ka tshehetso ya dipuo ka nako e tshwanang bakeng sa dimojule tsa seakhademiki.

Re nnetefatsa hore thupelo e nngwe le e nngwe e abelwa toloko e nang le tsebo e kgethehileng ya thuto le boiphihlelo bo hlokahalang lekaleng leo la akhademiki. Re fana ka ditshebeletso bakeng sa dikgokahano tsa semmuso tsa ka hare le tsa ka ntle ka dipuo tsa yunivesithi tsa semmuso , e leng Setswana, Sesotho, Afrikaans le English, hammoho le Puo ya Matsohoy a Afrika Borwa (SASL)

Mokgwa wa phano ya Ditshebeletso

Re latela mokgwa o hlophisehileng wa kgokahanyo. Dikopo di fetiswa ho tswa ho Baofisiri ba Tsamaiso ba Fakhalthi hoya ofising ya rona ya Kemiso ya Dithuto, moo di fetolelwang hore e be kemiso e kgolo ya Excel. Ka mora ho etswa ditlhahlobo tse matla tsa ho qoba ho behela motho mosebetsi o tshwanang ka nako e le nngwe (“double-booking) le ho bapisa tsebo le dithuto tse amehang, ho hlahiswa lenane la ho qetela la ba abetsweng mosebetsi.

Dinako tsa ho kenya dikopo

• Qalo ya Semesta: dikopo di tshwanetse ho romelwa ka imeile ho moofisiri wa LD wa Kemiso ya Dithuto bonyane dibeke tse tharo pele dithuto di qala.
• Ad Hoc/ Tsa kantle: Dikopo di tshwanetse ho romellwa bonyane beke e le nngwe pele ho letsatsi la tshebetso.

Tumellano ya Boemo bo Tlwaelehileng ba Tshebeletso le Ditsebiso tsa Moraorao

• Lenane Pele la kabo: Le romelwa matsatsi a 7 pele nako ya thuto e qala.
• Tlhokomelo: Ho lekola letsatsi le letsatsi diphetoho tsa dibaka tsa thuto le ho hlakolwa ha dimojule ho nnetefatsa nepahalo ya 100% ya kabo ya basebetsi ba ditsebi.
• Boitokisetso: Bakeng sa dipokanotse sebedisang dingolwa kapa diselaete tse lokiseditsweng esale pele (mohlala, dipuo tsa kgakolo), disebediswa di tshwanetse ho romelwa ho Hlooho ya Karolo bonyane matsatsi a mararo a tshebetso pele ho pokano.

Melao ya Tsamaiso ka Phaposing ya Borutelo

• Barupedi ba tshwanetse ho phetha dipotso kapa ditlhaloso tsa baithuti e le hore toloko e di utlwe hantle.
• Ditoloko ha di toloke dividiyo, dividiyo tsa thuto di tshwanetse ho romelwa ho Hlooho ya Karolo hore di kenngwe disabthaetlele kapa di hlophiswe.
• Ditshebeletso di ka emiswa haeba ho sena baithuti ba disebedisang ditlaseng tse tharo tse latellanang.

Tshebetso ya Puo ya Matsoho le ditsebiso tsa Moraorao

• Lenane la Pele la kabo: Le romelwa matsatsi a 7 pele ho qalo ya dithuto.
• Tlhokomelo: Ho etswa tlhahlobo ya letsatsi le letsatsi ya diphetoho tsa dibaka tsa thuto le ho hlakolwa ha dimojule ho ka nnetefatsa nepahalo ya 100 % ha ditsebi di ajwa.

Ditjeho

Ho hira Thepa

• Sete e felletseng (Dihedsete tse 20 + maeke e 1): R2,079.00 ka letsatsi.
• Sete e mahareng (Dihedsete tse 10 + maeke 1 ): R1,039.50 ka letsatsi.
• Maekrofounu ya Tlatsetso: R660.00 ka letsatsi.
• Ditefo tsa Tsamaiso le Dikgokahanyo: R80. 00 kabelo ka nngwe