The Quality Enhancement Office supports the principle of benchmarking and works in collaboration with various internal and external partners.
Internal partners
- Portfolio of Teaching and Learning
- Campus and faculty coordinators
- Heads of support departments
External partners - benchmarking with South African universities
- University of Johannesburg
- University of Stellenbosch
- Vaal University of Technology
- University of the Free State
- Central University of Technology
- Durban University of Technology
- Nelson Mandela University
- University of Venda
- University of KwaZulu-Natal
- University of Pretoria
- University of South Africa
Other networking - “Garmin Forum” (Discussion forum for quality assurance and staff members)
The NWU initiated this benchmarking forum in 2012. Since then, this forum has provided universities the opportunity to benchmark/network/discuss all issues related to “Quality” in higher education of academic and support services of universities. Themes included:
- 2012 - Quality assurance of support services in university context
- Hosted by: NWU
- 2014 - The scholarship of quality enhancement
- Hosted by: Nelson Mandela Metropolitan University
- 2015 - Towards enhancing quality practice
- Hosted by: University of Limpopo
- 2016 - Closing the quality loop
- Hosted by: Vaal University of Technology
- 2017 - Benchmarking of quality matters
- Hosted by: CPUT
- 2018 - Implications of institutional quality reviews (IQR)
- Hosted by: NMU
- 2019 - Student experience – academic and support - best practice
- Hosted by: NWU
Benchmarking with international universities
- Member of the Commonwealth Universities