Students who do not reregister and still owe money

• Demands in writing and per sms are e-mailed to the account e-mail address and e-mail address of the student.
• A series of SMS’s are sent to the student to remind him/her of the amount outstanding
• The outstanding account is handed over to the University’s lawyers

Students who have obtained their degrees but still owe money

• Demands in writing and per sms are e-mailed to the account e-mail address and e-mail address of the student.
• A series of SMS’s are sent to the student to remind him/her of the amount outstanding
• No student will be allowed to participate in the graduation ceremonies with outstanding debt
• Should there still remain further failure to pay, the account outstanding is handed over to the University’s lawyers for collection

Students who still study this year but have amounts outstanding

• E-mails and SMS’s indicating amounts over 30 and 60 days are sent to parents as reminders of the student’s amount outstanding
• Accounts are also sent to Bursars and Loan institutions
• Follow-up actions are performed daily with regard to respite requests 
• Notices are put up on E-Fundi and on the account statements in which students are reminded to follow up outstanding accounts with their parents and bursars prior to commencement of semester tests or examinations
• Parents and students are phoned or SMS’s are sent to them from August to the end of October with regard to accounts in arrears
• By November, outstanding accounts are handed over of students. Before finally handing it over, each account is checked individually for  possible payment in the meantime
• Final examination results are held back, based on the accounts being in arrears

Unpaid cheques

• When unpaid cheques return to the University, an SMS message is sent to the student
• A write-back is done on the student’s account for the amount of the unpaid cheque.
• The student is levied R100 for the unpaid cheque

Handing over

Handing over is approved per campus in consultation with the Manager of Student Accounts and Bursaries & Collections Department. Handing over is done to a panel of lawyers, as appointed from time to time by the University.

Contact details for more information