The academic registration takes place annually between January and March. Students who have carried forward outstanding accounts from the previous year have to pay these outstanding amounts, along with the full minimum fees for the present year, before they can register. Collection actions commence after the registration period and entail the following:

Students who do not reregister and still owe money

  • Demands in writing and per sms are e-mailed to the account e-mail address and e-mail address of the student.
  • A series of SMS’s are sent to the student to remind him/her of the amount outstanding
  • The outstanding account is handed over to the University’s lawyers

Students who have obtained their degrees but still owe money

  • Demands in writing and per sms are e-mailed to the account e-mail address and e-mail address of the student.
  • A series of SMS’s are sent to the student to remind him/her of the amount outstanding
  • No student will be allowed to participate in the graduation ceremonies with outstanding debt
  • Should there still remain further failure to pay, the account outstanding is handed over to the University’s lawyers for collection

Students who still study this year but have amounts outstanding

  • E-mails and SMS’s indicating amounts over 30 and 60 days are sent to parents as reminders of the student’s amount outstanding
  • Accounts are also sent to Bursars and Loan institutions
  • Follow-up actions are performed daily with regard to respite requests 
  • Notices are put up on E-Fundi and on the account statements in which students are reminded to follow up outstanding accounts with their parents and bursars prior to commencement of semester tests or examinations
  • Parents and students are phoned or SMS’s are sent to them from August to the end of October with regard to accounts in arrears
  • By November, outstanding accounts are handed over of students. Before finally handing it over, each account is checked individually for  possible payment in the meantime
  • Final examination results are held back, based on the accounts being in arrears

Unpaid cheques

  • When unpaid cheques return to the University, an SMS message is sent to the student
  • A write-back is done on the student’s account for the amount of the unpaid cheque.
  • The student is levied R100 for the unpaid cheque

Handing over

Handing over is approved per campus in consultation with the Manager of Student Accounts and Bursaries & Collections Department. Handing over is done to a panel of lawyers, as appointed from time to time by the University.

Contact details for more information

  Mafikeng Campus   Potchefstroom Campus   Vaal Triangle Campus
Contact Number (018) 389 2478
(018) 299 2662 to 
(018) 299 2665 or 
(018) 299 2546
(016) 910 3155 or 
(016) 910 3530
Email Address mc-collect@nwu.ac.za PC-Invorder@nwu.ac.za VC-Debtcollect@nwu.ac.za