The responsibility rests with the student to make sure that the University has their correct contact particulars:

• Undergraduate and honours degree students: Please use the DIY Services Portal.
• Master's and doctoral students: Please contact Higher Degree Administration.
• Distance learning students: Visit the Unit for Open Distance Learning at building B11A (Potchefstroom Campus), or contact them at 018-285 5900 or DistancePotch@nwu.ac.za.