The NWU is committed to ensuring the security, safety, and health of all students, staff, and visitors. Therefore the NWU boasts a “one of a kind” multidisciplinary emergency cluster in order to provide a swift and effective response to any emergency on campus. On-campus emergencies must be reported to the relevant service below. The appropriate emergency personnel will be activated and any communication with external services will be coordinated by our trained personnel.

Emergencies on the Mafikeng Campus

  • Use only the prefix “89” followed by the last four digits when dialing from an internal line
  • Dial the entire number when using an external line or cell phone

Protection Services - crime and security-related emergencies

  • 24-hour Control Room
  • Crime and security-related emergencies
  • Building
  • Contact numbers:
    • 018 389 2277
    • 018 389 2167

NWU Emergency Services - fire, medical and rescue emergencies

  • 24-hour Control Room
  • Fire, medical & rescue related emergencies
  • Building F17
  • Contact numbers:
    • 018 389 2277
    • 018 389 2167

Health Care Centre

  • Office hours
  • General health services
    • 018 389 2495

Off-campus emergencies in Mahikeng

Students and staff who experience an emergency off-campus should contact the appropriate services listed below.

South African Police Service (Mafikeng)

  • 018 397 5014 (from cellphone)
  • 10111 (from a landline)

Fire and Emergency Services

  • 018 384 2860

Traffic Department

  •  018 384 3175

North-West Provincial Ambulance Service

  • 018 462 1231 (from cellphone)
  • 10177 (from a landline)

ER24 Private Ambulance Service

084 124

Netcare 911 Private Ambulance Service

082 911