The investigation and tactical response team and information investigation team of the Department of Protection Services strive for excellence to protect the rights of everyone and to be respectful, impartial, open and accountable to the campus community.

We also use the powers conferred on us in a responsible way and provide a responsible, effective and high-quality service with honesty and integrity.

The vision of the department is to create a safe and secure environment for students, academic staff, support staff, contractors and visitors (campus community) at the North-West University. In order to pursue our vision and mission we gather intelligence, prevent and combat anything that might threaten the safety and security of the campus community; investigate any crimes that threaten the safety and security of the campus community; participate in efforts to address the causes of crimes on campus; handle lost and found items on campus, and monitor special events on campus in terms of SASREA.