Service

Description: 

A transfer is done from an office with a telephone socket to an office without a telephone socket, or from an analogue telephone socket to a digital telephone socket, or vice versa.

A swap is when two staff members swap offices in a department and want to keep their existing extension numbers.

Cost: 
R520 per extension for a transfer; R80 per extension for a swap.
This Service is Available to: 
Staff

Support

Operating System

Windows 7: 
Excluded
Windows 8: 
Excluded
Windows 10: 
Excluded
IOS: 
Excluded
Android: 
Excluded

Web Browser

IE: 
Excluded
Firefox: 
Excluded
Chrome: 
Excluded

Service Targets

Prerequisites: 

Swaps may only be done within the same department.

User Responsibilities

How to request this service: 

Create a Service Billing in KFS with the following approver depending on you campus. Mafikeng - CM Pietersen. Potchefstroom - EM van Deventer. Vaal Triangle - A Oosthuyzen and indicate the following information:

  • Requisition number.
  • Extension.
  • Title, First Name, Initials and Surname.
  • From which building- and office number.
  • To which building- and office number.
How to report a problem with the service: 

Log a ticket or contact your IT Service Desk at Mafikeng  Potchefstroom  Vaal Triangle.

Other Resources

Documents: 

Application forms:

To help with the process, please use the Office Telephone Request Form below.