Service

Description: 

Telephone instruments may be purchased and are either analogue, digital or IP phones.

Cost: 
Analogue DA310 - R400;
Analogue Speaker DA410 - R615;
Analogue - Speaker DA610 - R860;
Analogue cordless E630A - R2130;
Analogue cordless A415 - R1110;
Digital openstage 15T - R3148;
Digital Openstage 30T - R3148;
IP - R3148;
Telephone headsets - R1260
Telephone cables - R32 for 4m or R43 for 6m.
IP Phone PSU - R615
This Service is Available to: 
Staff

Support

Operating System

Windows 7: 
Excluded
Windows 8: 
Excluded
Windows 10: 
Excluded
IOS: 
Excluded
Android: 
Excluded

Web Browser

IE: 
Excluded
Firefox: 
Excluded
Chrome: 
Excluded

Service Targets

Prerequisites: 

Digital instruments may only be used on digital telephone sockets. 

Plugging a digital instrument into an analogue telephone socket will result in damage to the telephone system.

User Responsibilities

How to request this service: 

Create a Service Billing in KFS with the following approver depending on you campus.

  • Mafikeng - CM Pietersen.
  • Potchefstroom - EM van Deventer.
  • Vaal Triangle - A Oosthuyzen.

Collect the instruments and cables from your IT Service Desk upon supplying your requisition.

How to report a problem with the service: 

Mafikeng - log a ticket or contact your IT Service Desk.

Potchefstroom - for buildings B11, B11A, C1, C6, D1, E14, K21, K22, K23, N1 log a ticket. For all other buildings please call: X991102

Vaal Triangle - log a ticket or contact your Campus IT Service Desk.

Other Resources

Documents: 

Application forms:

To help with the process, please use the Office Telephone Request Form below.