Service

Description: 

This service records the usage of the telephone system. The cost recovery system then generates detailed journals for cost recovery purposes. Detailed reports are also generated and emailed to every department.

Staff can receive a pin number to use the telephone system for official and personal purposes. At the end of the month the usage will automatically be deducted from the staff member’s salary.

Cost: 
Standard Telkom rates apply.
This Service is Available to: 
Staff

Support

Operating System

Windows 7: 
Excluded
Windows 8: 
Excluded
Windows 10: 
Excluded
IOS: 
Excluded
Android: 
Excluded

Web Browser

IE: 
Excluded
Firefox: 
Excluded
Chrome: 
Excluded

Service Targets

Prerequisites: 

Voicemail can only be provided for and existing or new extention.

User Responsibilities

How to request this service: 

This service is automatically configured when applying for new extensions or pin numbers.

Changes to cost strings must be requested via a ticket.

How to report a problem with the service: 

Log a ticket or contact your IT Service Desk at Mafikeng Vaal TrianglePotchefstroom users are to phone X854370 or send an email to snova@nwu.ac.za.