Service

Description: 
Cost: 
Free
This Service is Available to: 
Staff

Support

Operating System

Windows 7: 
Excluded
Windows 8: 
Excluded
Windows 10: 
Excluded
IOS: 
Excluded
Android: 
Excluded

Web Browser

IE: 
Full
Firefox: 
Full
Chrome: 
Full

Service Targets

Inclusions: 

Equipped venues: Meeting rooms installed with video conference equipment are available on each campus. Visit www.nwu.ac.za/it/connect-nwu-venues for more information.

Mobile units: A portable video conference device (USB webcam with speakerphone catering for up to 10 participants) is available on each campus. Users can book a device by following these steps:

 

  • Check availability on GroupWise using the applicable resource name: M-VCONF-Portable; P-VCONF-Portable; V-VCONF-Portable for each respective campus. It is best to book a device not only for the duration of the meeting, but also for one hour before (for set-up and testing) and one hour after the meeting (for disassembly and collection).
  • Log an ticket (at least 2 days before the video conference event) for IT support to set-up and test the mobile unit in the venue.
Prerequisites: 

All you need is an Internet-connected computer (workstation or notebook) with a webcam, speakers (earphones works best) and microphone to join a meeting from your office or home.

User Responsibilities

How to request this service: 

Automatically provided with Staff registration.  However rights to create a meeting has to be requested by logging a ticket.

How to report a problem with the service: 

Contact your IT Service Desk at Mafikeng  Potchefstroom  Vaal Triangle.

Other Resources

Documents: